Frequently Asked Questions
Answers to all your questions about co44
From opening an account to making a withdrawal — find a detailed guide to every step of playing at co44 right here.
co44 is a fully English-language online gaming platform built for players in Bangladesh. In this FAQ page we have organized the most frequently asked questions into five categories — account and registration, deposits and withdrawals, games and rules, bonuses and promotions, and security and responsible gaming. Every answer is written in plain English so both new and experienced players can get help quickly. If you cannot find the answer to your question here, our 24/7 live chat support is always ready.
Account and Registration
Answers to common questions about creating and managing a new account at co44.
To open an account at co44 you need an active mobile number and a valid email address. Enter your name, date of birth and preferred password in the registration form. Remember, only those aged 21 or above may use this platform. Only one account can be created per mobile number.
After registration, co44 may ask for a scan or photo of your National ID (NID) or passport to confirm your identity. Once verification is complete, your withdrawal limit increases and your account is fully secured. The support team will assist you in English throughout the process.
Click the "Forgot Password" option on the co44 Login page. A reset link or code will be sent to your registered email or mobile number. Use the code to set a new password. If you have any trouble, contact 24/7 live chat.
No. Under co44's rules, each player may operate only one account. If multiple accounts are detected, they may be closed and bonuses may be cancelled. This rule is strictly enforced to ensure fair play.
Yes, co44 is fully mobile-friendly. You can play slots, cricket betting and live casino directly from any Android or iOS browser. No separate app download is needed — the full experience is available right in your browser.
Deposits and Withdrawals
Answers to all questions about bKash, Nagad, Rocket and bank transfer.
The minimum deposit at co44 is ৳100 — and this applies to all payment methods. Whether you use bKash, Nagad, Rocket or bank transfer, you can get started with just ৳100.
Deposits from bKash or Nagad are generally credited to your account instantly. Rocket and bank transfers may take a little longer. You will receive an SMS or email notification once the deposit is confirmed. If there is any issue, share your transaction ID in live chat.
The minimum withdrawal amount at co44 is ৳1,000. Once a withdrawal request is made, the funds typically arrive in your bKash, Nagad or Rocket number within 30 minutes to 3 hours. Bank transfers may take slightly longer.
co44 does not charge any transaction fees. However, your mobile banking provider (such as bKash or Nagad) may apply charges according to their own terms. Contact your payment provider directly for the latest fee information.
co44 currently supports bKash, Nagad, Rocket and bank transfer. These are the most popular payment methods in Bangladesh, so transactions are easy from anywhere. More methods may be added in the future.
It may be possible to cancel a withdrawal request before processing has begun. Once processing starts, it cannot be cancelled. If you change your mind after submitting a request, contact live chat promptly.
Games and Rules
Questions and answers about cricket betting, slots, live casino and mobile gaming.
To place a bet on BPL or any cricket match at co44, you need to have funds in your account. Go to the cricket section, choose a match, select your market (such as match winner, top batter, total runs) and enter your bet amount. Bets can be placed both before the match starts and live during play.
RTP refers to the percentage of total wagers a game returns to players over the long term — it is a theoretical average, not a guarantee for any single session. All slot games at co44 are provided through certified software providers that use fair play standards and a Random Number Generator (RNG).
co44's live casino features games from Evolution Gaming, Ezugi and other providers — including live roulette, live blackjack, baccarat, Sic Bo, Dragon Tiger and much more. Experience real dealer gameplay from anywhere in Bangladesh.
Aviator is a crash game by Spribe. A plane takes off on screen and a multiplier keeps increasing. You need to cash out before the plane crashes. When it crashes is completely random — it is a game of judgment and timing.
Yes. All games at co44 are provided through reputable software providers such as Pragmatic Play, PG Soft, JILI, Spribe and Evolution Gaming. These providers use certified RNG in every game, ensuring results are completely random and unbiased.
Bonuses and Promotions
Learn about the welcome bonus, wagering conditions, cashback and the VIP program.
When you join co44, you receive a 100% bonus on your first deposit up to ৳5,000. This means if you deposit ৳5,000, you start playing with a total of ৳10,000. To withdraw the bonus, you need to wager the total bonus amount 10 times.
Say you receive a ৳2,000 bonus — a 10x wagering requirement means you need to place a total of ৳20,000 in bets before you can withdraw the bonus. These bets are fulfilled through your normal gameplay. Once complete, the bonus balance becomes withdrawable.
co44's VIP program has four tiers. Bronze offers up to 0.3% weekly cashback, Silver 0.6%, Gold 0.9% and Platinum 1.2% weekly cashback. You can move up to higher tiers by playing regularly and placing more bets.
Yes, co44 runs special promotional offers during Eid, the BPL season, T20 World Cup and other occasions. These offers are available for a limited time, so check the site regularly or ask in live chat to stay updated.
Bonuses can be used on most slots and casino games. However, some games or betting markets may contribute less toward completing the wagering requirement. Check co44's terms and conditions page for the specific terms of each bonus.
Security and Responsible Gaming
Questions and answers about SSL protection, the 21+ policy, self-exclusion and support.
Yes, co44 uses full SSL encryption technology — keeping your personal information and financial transactions completely secure. Under our privacy policy, your information is never sold to third parties.
Yes, co44 is strictly for those aged 21 and above only. Age must be confirmed at the time of registration and an NID or birth certificate may be requested if needed. Protecting minors from gaming is our responsibility.
co44 takes responsible gaming seriously. If you want to take a break from gaming for a period of time, let us know via live chat or by emailing [email protected]. We will help restrict your account temporarily or permanently.
Yes, at co44 you can set daily, weekly or monthly deposit limits. These limits help you stay within your budget and enjoy gaming in a healthy way. Request a limit through live chat.
If gaming is starting to affect your daily life or financial situation, contact the co44 support team right away. Our responsible gaming page has detailed guides and resource information. Your wellbeing comes first.
co44 offers 24-hour, 7-day live chat support. Talk directly through the live chat widget from any page on the site. You can also reach us by email: [email protected] — there is no phone or WhatsApp number, but all issues are resolved quickly through chat.
Still have questions? Talk to support
Our English-speaking support team is ready 24/7. Get answers directly in live chat — no waiting.